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Frequently Asked Questions

Find answers to common questions about our services.

General Questions

Yes, we recommend scheduling an appointment to ensure we can accommodate you promptly. You can schedule online through our contact form or call us directly at (614) 871-1560. Walk-ins are welcome but may experience longer wait times.

Most diagnostic services are completed within 1-2 hours. Complex issues may require additional time. We'll give you an estimated completion time when you drop off your vehicle.

Yes! All our repairs come with a 12-month warranty on parts and labor, unless otherwise specified. We stand behind our work and want you to drive away with confidence.

We accept cash, check, and all major credit cards (Visa, MasterCard, American Express, Discover). Payment is due upon completion of service.

Yes, we service all domestic and foreign vehicles. Our technicians are trained to work on makes including Ford, Chevrolet, Toyota, Honda, Nissan, Hyundai, BMW, Mercedes, and many more.

Service Questions

If we discover additional issues during inspection, we'll contact you immediately with a new estimate. We won't proceed with any repairs beyond the original estimate without your explicit approval.

Absolutely! We have a comfortable waiting area with complimentary WiFi. Most services can be completed while you wait. For longer repairs, we can arrange a loaner vehicle or provide recommendations for local transportation.

Most modern vehicles recommend oil changes every 5,000-7,500 miles, depending on driving conditions and oil type. Check your owner's manual for specific recommendations. We can advise on the best schedule for your vehicle.

The check engine light can indicate many things, from a loose gas cap to serious engine problems. We recommend having it diagnosed promptly. Schedule a diagnostic appointment and we'll identify the issue.

Watch for: squeaking or grinding noises, a spongy brake pedal, the car pulling to one side, or the brake warning light on your dashboard. If you notice any of these, schedule an inspection immediately.

Still Have Questions?

Contact us directly and we'll be happy to help.

Contact Us Call (614) 871-1560